Advanced Admin Activity Report Runs Repeatedly

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Revision: 1.1
Last Update: Dec 5, 2016

Problem:

In ERPM version 5.5.1, if the “Advanced Admin Activity Report” has been enabled, (default = disabled), the report which attempts to email a monthly list of job run status information, the customer will end up in a scenario where once it starts to run, the job will get stuck in a scheduling loop, once it runs.

Cause:

There is a "next run time" calculation error for this type of job.

Specifically:

  • If the report is set to run monthly and the next run time is 0000 hours on December 1, when it runs it will reset its schedule to 0000 hours on December 1.
  • If job is set to run yearly and the next run time is 1500 on December 5, 2016, when it runs it will reset its schedule to 1500 hours on December 5, 2016.

Resolution:

The solution is to disable the job or set to run interactive only or not to enable it in the first place as ERPM also provides more comprehensive compliance reports that provide the same level of detail and more.

Applies To:

  • ERPM 5.5.1
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