The following logs are the expected minimum submission to create a case. Other logs such as Windows event logs or SQL logs may also be submitted to assist in analyzing the issue. Screen captures can be useful providing the relevant content is contained within the capture.
For ERPM Web Operations: %Programdata%\lieberman\PWC\Version 4.x\RouletteWebApplicationLog.txt
For ERPM Scheduled Job logs: %Programdata%\lieberman\PWC\Version 4.x\JL####.txt Where #### is the ID of the ERPM job
For ERPM Interactive Jobs and Administrative Tasks (not Scheduled Jobs): %Programdata%\lieberman\PWC\Version 4.x\PWCLog.txt
For User Manager Pro (UMP): %Programdata%\Lieberman\UMP\Version 7.x\UMPLog.txt
For Service Account Manager (SAM): %Programdata%\Lieberman\SAM\Version 5.x\SAMLog.txt
For Task Scheduler Pro (TSP): %Programdata%\Lieberman\TSP\Version 3.x\TSPLog.txt
For COM+ Manager: %Programdata%\Lieberman\CPM\Version 1.x\CPMLog.txt
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