Shared Credential List Produces Stop Error

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Revision: 1.1
Date: October 16, 2012
Problem:

When working with shared credential lists in Enterprise Random Password Manager (ERPM) or Random Password Manager (RPM) a global identity can be granted permissions to a shared credentials list. If the identity is deleted from the global delegations list via the management console or the website without first removing the permissions from the shared credentials list, ERPM/RPM may generate a Stop or Function Block error when other unrelated identities attept to access that or any shared credentials list.

The problem was first discovered in ERPM/RPM v4.83.3.

Cause:

The removal of the identity did not cause the corresponding permissions to be properly cleaned up resulting in improper delegation calculations for the shared credentials list.

Resolution:

It is highly recommended to upgrade to the latest version of ERPM/RPM.

If an upgrade cannot be performed at this time, first edit the permissions for the particular shared credentials list and remove the offending entries for the delegated identity before deleting the identity prior to removing the identity from the product. This is done from the website.

If the lockout scenario has already occurred, in the management console go to Delegation | Web Application Access List Rules and right-click on the offending identity and remove the entry.

This was resolved in versions released after version 4.83.3.

Applies To:
Enterprise Random Password Manager (ERPM)
Random Password Manager (RPM)

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